DeNovo

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Intake day was overall a decent experience but am quite disappointed with the Doc/policy for a couple reasons. 1. Started on such a low dose (25mg), w/d symptom and cravings returned midway through the day. Keep in mind he wanted to start at 20 mg and I had to really put up a fight to get to agree to 25. This wouldn’t be a deal at all, and is actually quite common a policy among clinics, had it not been for the disappointing policy that at DeNovo to up your dose you have to wait and do so within four day increments at only five mg’s at a time. (Other clinics differ in that they will initially get you to a comfortable dose or out of W/D as quickly as possible even if that means bumping you up day two or three by 10 mg's.) 2. Was ignored by doctor when tried to communicate what had worked in the past. 3. @ DeNovo Docs whether still sick or not you will wait the four days to up your dose. 4. Was treated by doc as if getting high was the still the whole point. 5. Apparently the on site doc only comes in once a week?? Perks: 1.Every time I go here I seem to be in and out relatively quick, which is much appreciated. If you’ve been to some other clinics out there in this country and in Utah you know that some days and perhaps a majority of the days your wait time can be 30 min to an hour on a consistent basis. 2. Both receptionists seem to be very pleasant and do a good job. 3.The nurse though stern is straight to the point which I like and actually helpful if you have a dosing issue. Now though some of these are described and appear to be perks. The real cause of these perks could either be the effects of an efficient, well run business or rather and simply a lack of business due to bad business practice. There seldomly seems to be much of anything going on when i'm there which makes me wonder at times whats really going on with this place??

The staff is super friendly. The doctors & nurses actually care about your wellbeing. I've never had any issue with any of the staff, & Jerry is an awesome guy. I also LOVE my counselor & am really benefiting from the once a week counseling. I drive down from Payson every morning. The treatment they provide is worth that hassle for me.

I like the treatment at DeNovo and they give some leniency when it comes to payment. They have support counseling which I like. The only thing I don't like is the fees that are given when we miss a counseling appointment. But I guess it reacts responsibility.

It had its ups and downs. Overall, I would say it's okay. I would definitely recommend it to other people. Most of my complaints are small, but there are a few of them. But the things I really do like are they close on Sundays, most places you have to go in. And they give you till the end of the week to pay off your balance. These are the top things which were the deciding factors, and I would say still are. The employees are really friendly and they truly understand and empathize with the situation you are going through. But there are a few who don't understand or even care why people go there. They do have some strange rules.

I think it's a great place with very nice and friendly people that work there. I would definitely recommend it.